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F.A.Q.

No, The SportScreen works independently from your garage door! In fact, most prefer to use The SportScreen with the garage in the up position allowing for an open atmosphere inside your garage. The SportScreen was designed to protect your garage contents and vehicles as well as a closed garage door.

You can purchase a SportScreen at any Pro Hockey Life and L’Expérience MonkeySports (Quebec). If you have any questions, please contact us at info@thesportscreen.ca.

We charge $10-$64.99 depending on the product you are receiving. We ship anywhere in Canada and the U.S. View our Shipping Policy here.
 

We are confident you will love The SportScreen, but if you need to return your product, we make it as easy as possible. View our Return/Refund Policy here.

Depending on how “unique” the design is, The SportScreen may still be able to be installed. Please contact us at 1-855-727-3360 if you have any questions. Custom SportScreens are available from $525 and up.
 
No, The SportScreen is designed to withstand the harshest weather and temperatures. We do however recommend removing snow buildup from the top of your SportScreen to prevent any sagging and to ensure proper function. Please refrain from using sharp objects to clear snow and ice, as this could possibly damage the mesh.
 
The SportScreen power cord is on both sides of the screen. You can drill through your home into the garage to the closest standard 110W power outlet. It is also possible to plug the screen into an outside outlet.
 
A manual roll up SportScreen is available if power is not readily available. The manual version comes equipped with a handle crank system that conveniently rolls out of the way. This version of The SportScreen rolls up in about 30 seconds. Contact us at 1-855-727-3360 for details.
 
Installation of The SportScreen is a two person job and should take approximately 1 hour.
 
The SportScreen projects 5″ from each door jamb. It also projects 7″ out from the front of the jamb depending on where it is placed and its total width projecting out is 16″. Please make the proper measurements to ensure that your garage and light fixtures can accommodate a SportScreen. If a standard bracket is infeasible, we will work with you to create a custom solution for your home. You can contact us at info@thesportscreen.ca and send a few pictures of where you plan on mounting your SportScreen and we can offer some suggestions.
If your SportScreen is not hanging evenly pull on the higher end when the curtain is in the rolled up position, until the curtain is even. This technique can also be applied if the SportScreen gets stuck due to buildup of ice and snow in the mesh.
 
We currently have a hockey goalie, baseball, and lacrosse targets available for purchase on our Products page. Targets can also be added to The SportScreen using items such as road chalk or duct tape. The SportScreen Ltd. assumes no liability for other modifications to the original products and does not guarantee that all modifications will not damage the screen.
 
SportScreen products are guaranteed for two years from the original retail purchase against defects in materials and workmanship. We do not warranty the SportScreen for use with golf balls. Please contact Par2Pro if you are looking for golf products. Golf screens are custom made and must be used with an impact screen.
 
We are always looking for possible business partners and product dealers. Please contact us at 1-855-727-3360 or info@thesportscreen.ca so we can discuss how to successfully incorporate The SportScreen into your product library.
 
Yes, we can be reached at 1-855-727-3360 during regular business hours.

Any Questions?

Visit the Contact Us page to submit any questions you may have.

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